Leicester 0116 279 6969

Market Harborough 01858 827048


Frequently Asked Questions

Below is our list of common questions, to help with your enquiries

How often should I have my carpets cleaned?

All carpets vary, however anything from 6-18 months is advised by most manufacturers. To reduce the amount of soil building up, carpets should be cleaned on a regular basis. This will not only help to keep your carpets looking clean and fresh but will also improve the lifespan of the carpet.


How much does it cost to clean my carpets?

Professional carpet cleaning services usually start from around £50 minimum for a small to medium-sized room. At A.T. Brown & Son we offer competitive prices with no hidden costs, as each job is unique we offer FREE no-obligation quotes for all of our carpet cleaning services.


Do I have to remove furniture from rooms which are having the carpet cleaned?

It is important to us that any valuable items are moved by our customers. Our team will move furniture around like dining tables, sofas. Large items such as fish tanks will not be moved unless this is something the customer has done prior the arrival of our team.


How long does carpet take to dry after cleaning?

After your carpet has been cleaned, there will be a damp feel in the carpet that will normally last between 6-10 hours. The speed at which your carpet will dry depends on a variety of factors, these include the time of year, air circulation and humidity of your home.


Why does my carpet smell after cleaning?

It is common for carpet to smell after a professional clean. The main reason for this smell is the fact that the carpet is still wet, once fully dried this smell should disappear. If your carpet smell persists it may be due to the underlying surface of your carpet being damaged.


How to dry your carpet after cleaning?

There is no quick fix to drying your carpet after a professional clean. However, you can speed up the drying process by improving airflow and using air conditioning or heating depending on the time of year. Most importantly your carpet will take time to dry, so having patience during this process is the only real solution.


What is the best method for cleaning your carpet?

The most effective and comprehensive carpet cleaning method is the hot water extraction method. At A.T Brown & Son our team use our own specialised truck-mounted system to effectively remove heavy spots and stains. We then use our state-of-the-art hot water extraction machine to guarantee the best results.

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